How to Report a Claim

We are committed to working with you throughout your claims process, from the moment the loss occurs to the time of final resolution. During this difficult time, we provide service that is fast and results oriented.
If you have suffered a loss and have an active policy:

1. As soon as possible, report the claim online or at your nearest Caricom Insurance office. We will ask some simple questions and begin resolving your claim immediately.
2. A claims representative will contact you within 24 hours to answer any questions and schedule an inspection of the loss. Ensure to ask any questions you may have about your deductible or what’s covered at this time.
3. We will visit you at your convenience to inspect the loss.
4. A settlement offer will be made and once you accept a payment cheque will be prepared.